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Refund Policy

 Refund Policy

At Thripthi Shetty's website, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a refund or exchange under certain conditions outlined in this Refund Policy.

Eligibility for Refund:

  • To be eligible for a refund or exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Refunds or exchanges are only applicable for items that are damaged, defective, or significantly different from the product description on our website.
  • Please note that certain items, such as personalized or custom-made products, may not be eligible for refunds or exchanges unless they are defective or damaged.

Refund Process:

  • To request a refund or exchange, please contact us at [email address] within [number of days] days of receiving your order. Please provide your order number and a detailed explanation of the issue.
  • Our customer service team will review your request and provide further instructions on returning the item. You may be required to ship the item back to us at your own expense.
  • Once we receive and inspect the returned item, we will notify you of the status of your refund or exchange. Refunds will be processed within [number of days] days of approval and issued to the original method of payment.

Non-Refundable Items:

  • Certain items may not be eligible for refunds or exchanges, including gift cards, downloadable software, and perishable goods.
  • We reserve the right to refuse refunds or exchanges for items that do not meet the eligibility criteria outlined in this policy.

Shipping Costs:

  • Shipping costs incurred for returning items are non-refundable unless the return is due to our error or the item is defective.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items:

  • If you receive a damaged, defective, or incorrect item, please contact us immediately to arrange for a replacement or refund.
  • We may require photographic evidence of the damage or defect to process your request.

Contact Us:

  • If you have any questions or concerns about our Refund Policy, please contact us at thripthi000@gmail.com